As digital work continues to develop in reputation, the demand for earn a living from home receptionists additionally continues to develop! In case you are interested by distant receptionist jobs, this weblog publish will reply all of your questions!
We’ll cowl all the main points, together with day-to-day tasks, annual wage expectations, and the wanted tools. We’ve even included hiring corporations that recurrently have openings for distant receptionists.
What Obligations Does a Distant Receptionist Have?
The tasks of distant receptionists range from firm to firm. Nevertheless, the first duties often entail answering incoming telephone calls, understanding the caller’s wants, directing these callers to the suitable particular person or division, and conserving an in depth document of every interplay.
Along with answering a excessive quantity of incoming calls, some corporations might ask their distant receptionists to deal with administrative duties like scheduling conferences, dealing with electronic mail correspondence, proofreading written supplies, and doing knowledge entry duties.
Receptionist roles are typically entry-level positions, and if you happen to work for a bigger firm, there may be seemingly room for profession development. For instance, if working as an government assistant is what you need, being open about your profession objectives will assist your supervisor know the way they’ll finest provide help to transfer towards success throughout the firm.
What Are the {Qualifications} for Distant Receptionist Jobs?
Distant receptionists play a vital position in enterprise operations. Receptionists are often the primary level of contact for shoppers, so it’s necessary that they make a great first impression.
When you get pleasure from speaking on the telephone and interacting with others, listed below are the essential {qualifications} and abilities you’ll want for this line of labor:
- Highschool diploma or GED
- Prior customer support expertise is useful
- Capability to work independently in a distant surroundings
- The flexibility to multitask as you’ll be answering and transferring calls, in addition to documenting interactions
- The flexibility to remain calm and picked up underneath stress
- Glorious written and verbal communication abilities
- Quick and correct typing abilities and robust consideration to element
- Have to be computer-savvy
- Information of frequent software program applications
What Is the Common Wage for a Distant Receptionist?
Distant receptionist salaries range vastly relying on the place you reside, the scale of the corporate, and your expertise degree.
In keeping with ZipRecruiter, distant receptionists earn a mean of $18 per hour.
Distant receptionist salaries have a tendency to extend with time, so if you happen to stick it out at one firm and achieve expertise and seniority, your wage ought to enhance accordingly.
Many corporations additionally present extra incomes alternatives, reminiscent of performance-based bonuses, funds for referring certified hires, and sales-based incentives if a part of the job is qualifying gross sales leads over the telephone.
It’s additionally price noting that specialised coaching, reminiscent of within the medical or authorized fields, usually earns larger wages than working as a generalist.
What Tools Is Required for a Distant Receptionist Function?
Distant receptionist jobs often require the next tools:
- Pc
- Smartphone or landline
- Headset
- Excessive-speed web connection
- Up-to-date laptop software program applications
- A quiet, distraction-free house workplace
What Tools Do Employers Present?
Most distant receptionists use specialised software program applications issued by the hiring firm to reply incoming calls. Some corporations might present your work tools (a pc, headset, and a month-to-month web stipend), whereas others don’t. You’ll even be educated on work-specific procedures, scripts, and call-handling directions. Most corporations record tools and web velocity necessities on the job itemizing, so make sure you learn via these earlier than making use of for a place.
Many employers would require you to check your web bandwidth to make sure it could possibly help distant methods and functions. Most often, you should use a hardwired web connection via an ethernet cable (wi-fi and satellite tv for pc connections are typically not allowed).
Who Hires Distant Receptionists?
Many corporations use distant receptionists, from small companies to massive companies, and people like legal professionals, entrepreneurs, and therapists.
The place to Apply for Distant Receptionist Jobs
In case your true calling is working as a distant receptionist, try these hiring corporations:
1. Reply Aide
Reply Aide hires digital customer support representatives from AL, FL, GA, KS, SC, TX, or VA. For these digital receptionist jobs, you’ll want a typing velocity of not less than 40 WPM, robust communication abilities, and the flexibility to multitask. Reply Aide runs three hundred and sixty five days a yr, 24 hours a day, so you could have a whole lot of flexibility by way of your schedule. The beginning pay is $13-$16 per hour, and full-time positions include advantages.
2. AnswerFirst
AnswerFirst hires customer support professionals from the US to reply calls for his or her shoppers. Duties might embrace message or order taking, scheduling appointments, troubleshooting points, or relaying data. AnswerFirst is open 365/24/7, and so they rent for each full-time and part-time roles. When you work 30 hours or extra per week, you’ll be eligible for advantages after six months of employment.
3. Again Workplace Betties
Again Workplace Betties hires authorized consumption specialists in Arizona, Texas, Nevada, Pennsylvania, and Florida to offer attorneys and authorized companies with telephone and internet chat providers. Again workplace Betties is just open Monday via Friday, in order that they don’t have night time or weekend hours out there. Full-time positions include many advantages, together with all of the tools you should do your job.
4. Gabbyville
Gabbyville hires US-based distant receptionists to deal with consumer calls, take messages, and e book appointments for a wide range of companies and professionals.
5. PATLive
PATLive hires part-time digital receptionists from Texas and Georgia. Prior expertise as an administrative assistant, receptionist, entrance desk receptionist, or clerical position is required. The beginning pay price is $13 per hour, and the corporate gives versatile scheduling because it’s open 24 hours a day.
6. ReceptionHQ
ReceptionHQ hires digital receptionists in america to offer personalised service, name switch, and appointment-setting providers to their shoppers in a wide range of industries. Their operations run 24/7, in order that they have a lot of roles and schedules to fill.
7. Ruby Receptionists
Ruby Receptionists hires digital receptionists to offer phone providers to their shoppers. Ruby has each full- and part-time positions, versatile scheduling, and advantages for full-time employees. Positions are location-dependent, so you might need to bookmark their profession web page for brand spanking new openings.
8. Smith.ai
Smith.ai hires digital receptionists and buyer engagement representatives to reply incoming telephone calls for his or her shoppers. They rent receptionists from the US and Mexico. Whether or not you’re in search of full-time or part-time work, Smith.ai can accommodate your wants and give you the pliability you need. Full-time positions include advantages.
Different Locations to Discover Digital Receptionist Jobs
When you want extra choices for this distant occupation, try these employment businesses and profession web sites for brand spanking new openings.
9. Robert Half
Robert Half is a staffing company the place you’ll be able to seek for earn a living from home jobs. Simply kind within the place and click on the distant job solely button. Robert Half has non permanent, everlasting, and contractor roles for US residents.
10. FlexJobs
FlexJobs is a paid on-line job board that caters to versatile work choices, reminiscent of distant, part-time, hybrid, and freelance roles. The great factor about FlexJobs is that they vet all the jobs listed on their web site, so that you by no means have to fret about earn a living from home scams. They presently have a number of full-time and part-time distant receptionist positions listed on their web site.
11. LinkedIn
LinkedIn is a social media platform devoted to profession professionals. On LinkedIn, you’ll be able to seek for distant receptionist jobs and arrange job alerts to have new jobs despatched on to your inbox. Simply make sure you do your due diligence when looking for jobs on LinkedIn; there are a whole lot of faux job listings that sneak via the cracks.
12. Upwork
Upwork is a web-based market for freelancers. Right here, you’ll find all kinds of call-related work, reminiscent of customer support, chat help, and gross sales roles that you are able to do from house. With Upwork, you’ll be able to bid on initiatives or create a profile and anticipate potential employers to contact you.
Execs and Cons of Working From Dwelling as a Distant Receptionist
All jobs have professionals and cons, and digital receptionist jobs are not any completely different. Listed below are among the finest components of this distant place and among the not-so-great components.
Execs:
- It doesn’t require a school diploma
- Good work for novices
- Normally a lot of flexibility by way of scheduling
- Advantages are sometimes supplied for full-time employees
- Many corporations rent for this occupation
Cons:
- Low pay
- You’ll have to work nights, weekends, or holidays
- Telephone work might be tense
Closing Ideas on Being a Digital Receptionist
What do you suppose? Is working from house as a digital receptionist best for you? You should definitely weigh all the professionals and cons of this distant occupation earlier than making your resolution. As you’ll be able to see, there are numerous corporations who would like to have you ever on their crew.
Do you get pleasure from speaking to folks on the telephone? Here’s a large record of distant customer support jobs.
Initially printed January 24, 2022. This content material was up to date in March 2024.
