You’ve heard about TTEC and their work at home jobs, however what occupations do they rent for, and what expertise do you want? We’re supplying you with the total particulars on this TTEC jobs evaluate.
Discovering success when working remotely entails extra than simply discovering a superb job. Many individuals need a supportive and collaborative ambiance with real human relationships even whereas working of their dwelling workplace.
In the event you’re trying to accomplice up with an organization that values teamwork, embraces variety, and your success, it’s possible you’ll need to set your sights on TTEC.
TTEC is an award-winning firm that prioritizes creating comfortable distant employees in addition to serving a number of the high manufacturers and purchasers. In addition they provide all kinds of work at home jobs in case you’re searching for a method to make a secure earnings from dwelling.
TTEC Firm Overview
TTEC is a buyer expertise or CX firm that helps firms with their customer support wants. TTEC embraces variety, constructing relationships, {and professional} growth whereas offering options that embrace the proper mix of expertise with distinctive buyer experiences.
They’re a world firm that serves 19 international locations with greater than 40 years of contact middle expertise whereas offering coaching and assist for greater than 60,000 staff. In 2023, TTEC was named a Prime 100 Firm to Watch For Distant Jobs by FlexJobs.
At this firm, 66% of all management roles are stuffed in-house, so there’s loads of room to develop throughout the firm. You’ll even be supplied onboarding, program coaching (as a part of the hiring course of) with mentors, and ongoing assist that will help you in your position.
TTEC Work From Residence Jobs
There are lots of work at home jobs with TTEC to contemplate, they usually rent in the US, Canada, Mexico, the Philippines, Australia, the UK, Greece, Bulgaria, and Egypt. From customer support and gross sales positions to venture administration, design, advertising, technical assist, insurance coverage brokers, and plenty of different in-demand careers!
Beneath is an outline of a few of their hottest work at home positions.
1. Buyer Service Consultant
The most typical TTEC job you are able to do from house is the distant customer support rep as a result of it requires minimal expertise and it’s a rewarding method to work together with prospects. You’ll be educated as a topic professional in your area so you’ll be able to confidently reply questions, troubleshoot, and conduct analysis to assist prospects clear up points.
Generally, customer support reps even seek the advice of on merchandise utilizing their data and experience to offer superb service. You’ll talk with prospects through cellphone, chat, social media, and e-mail with conversational messaging.
TTEC’s jobs are location-dependent, and they don’t rent in Alaska or Hawaii. Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, DC are thought-about solely on a case-by-case foundation. As a result of many firms have assist strains open 24 hours a day, you will discover customer support jobs with evening and weekend hours.
Necessities
To work as a distant buyer assist consultant, you want six months to at least one 12 months of expertise in any business, together with nice written and communication expertise. You additionally should be computer-savvy and know find out how to use totally different applications or be taught rapidly. TTEC additionally requires candidates to have a highschool diploma or GED.
2. Gross sales Consultant
TTEC hires inbound work at home gross sales brokers to deliver their ardour and data for merchandise to shut gross sales and clear up issues for patrons. As a gross sales rep, you’ll be chargeable for recommending, quoting, and successfully negotiating product data with prospects whereas figuring out gross sales alternatives and dealing with objections.
You possibly can anticipate efficiency bonuses along with common compensation and loads of profession progress alternatives.
Necessities
For the inbound gross sales place, TTEC prefers no less than six months of related expertise and a highschool diploma. It additionally helps to be environment friendly on the pc and be keen to discover ways to use new applications. Generally, gross sales positions require bilingual expertise, so it’s helpful to talk multiple language since TTEC is a worldwide firm with international groups.
3. Billing Operations Analyst
Billing operations analysts are chargeable for reviewing contracts, gathering reporting information, validating bill information, and extra. This job is fairly versatile however might require engaged on a weekend as soon as a month to assist meet some consumer deadlines.
This job requires robust written and oral communication expertise and superior analytical talents. You want to have the ability to learn and comprehend advanced contracts and translate this data into an bill template.
Necessities
TTEC requires no less than three years of monetary evaluation expertise together with superior Excel and Complicated Billing expertise. Information of Oracle Enterprise Suite is most well-liked, and expertise with telecommunications and name middle operations is a plus.
Tools You’ll Want For Distant Work
You’ll want an web reference to a velocity of 15-20 Mbps. For many of the positions at TTEC, you’ll want your individual laptop; sorry no Apple or Chrome merchandise or tablets allowed. You should even have a hard-wired connection (through ethernet wire) to your house modem, and a smartphone or pill on your every day login code.
Lastly, a quiet workspace near your router will set you up for fulfillment with any distant TTEC position.
How A lot Can You Make With TTEC?
TTEC gives full-time, part-time hours, and seasonal roles, so the compensation can fluctuate. Based mostly on present work at home job listings within the US, customer support brokers make round $14-$17 per hour, plus efficiency incentives. Inbound gross sales brokers earn a beginning wage of $15-$20 per hour, plus incentives, and tech assist reps earn $38,000-$44,000 yearly.
Workers get efficiency bonuses and well being, dental, and imaginative and prescient insurance coverage choices. TTEC additionally gives retirement plans, paid day without work, and tuition help reimbursement.
TTEC likes to advertise from inside and goals to advertise two-thirds of staff annually based mostly on their efficiency and drive to maneuver up within the firm.
Employment Expertise Evaluations
Questioning what persons are saying about TTEC? The corporate has hundreds of staff everywhere in the world, so there are tons of worker evaluations to provide you a transparent image of the corporate.
TTEC will get a 3.6-star score out of 5 stars on Glassdoor. Most individuals report liking the coaching, firm tradition, and alternatives for promotions. Others say they need they earned extra or needed to increase their coaching to sort out extra points of their position.
Right here’s what just a few staff shared on Certainly:
“Excellent place to work. Can advance within the firm. Nice coaching. Pays for the license and take a look at wanted to do the job. Will rehire for different alternatives additionally.”
“The corporate is nice general; nevertheless, they’re very strict on the subject of attendance relying on which program you’re working for. I’d suggest TTEC 7.5/10. Additionally there are set schedules, however general it’s good. I’ve been working right here for a 12 months now!”
Work From Residence Options to TTEC
Customer support and tech assist roles are two of the highest distant occupations that firms want to fill. In the event you’re looking for W2 work at home customer support jobs that include aggressive pay and advantages, listed here are some options to TTEC.
TTEC Jobs Evaluation Wrap-Up
TTEC jobs are a good selection in case you’re searching for stability, coaching, assist, and an inclusive workforce. Among the hours are fairly versatile, they usually do all of the work to search out purchasers and jobs so that you can train your expertise.
Put your distinctive abilities to work by looking for work at home jobs and making use of on-line to affix the group. You’ll bear an interview course of, meet with current management, and share why you need to work with TTEC. You have to to move a pre-employment background examine and, in some instances, a drug take a look at. After these preliminary steps, your coaching (which is paid) might be carried out on-line and over the cellphone.
Take a look at their FAQ part for more information on TTEC jobs you are able to do from dwelling!
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Initially printed October 3, 2022. Content material up to date October 2023.
