By: Mary Ellen Iskenderian and Rupert Scofield, Co-Chairs of the Microfinance CEO Working Group
Middle for Monetary Inclusion, Shopper Focus, Shopper Safety, Monetary Inclusion,Microfinance, Microfinance CEO Working Group, Sensible Marketing campaign | Tags: Certification, Shopper Focus, Shopper Safety, FINCA, Freedom From Starvation, Grameen Basis, Microfinance, Microfinance CEO Working Group, Alternative Worldwide, Professional Mujer, The Sensible Marketing campaign, VisionFund Worldwide, Ladies’s World Banking
As co-chairs of the Microfinance CEO Working Group, we’re happy to share with you a joint assertion from the Working Group in assist of the just lately introduced Sensible Marketing campaign Shopper Safety Certification Program. Certification will provide public recognition for establishments that meet ample requirements of care in appropriately defending microfinance shoppers, as verified by an impartial analysis. It marks a transparent step ahead in guaranteeing the microfinance trade places the remedy of its shoppers first.
Since we started assembly in early 2011, most of the Working Group’s discussions have centered on the elemental query of what the microfinance trade requires to flourish sooner or later. We imagine that shopper safety is central to the reply. It’s common sense – and good enterprise follow – {that a} truthful and respectful relationship with shoppers is required to develop belief, cut back threat, and serve them appropriately. As leaders of FINCA and Ladies’s World Banking, we’re particularly involved with the truthful remedy of girls shoppers, the standard spine of the microfinance trade, who are sometimes extra weak to exploitation.
Shopper safety is a duty that each one of us within the trade share. Within the final three years, the Sensible Marketing campaign has helped to develop the wanted language, instruments, and coaching to institute robust requirements of shopper safety. Now, via the rigorous analysis for certification, we have now a option to permit establishments to exhibit that they meet our shared shopper safety requirements.
The Working Group has issued a joint assertion as a result of we wish to go on file in assist of the Sensible Marketing campaign Shopper Safety Certification Program. We’re accountable for holding our personal networks and companions to a excessive commonplace, and we urge each our personal associates, subsidiaries and companions, and others all through the microfinance trade, to work towards certification. We anticipate that these efforts will contribute to an trade acknowledged as a mannequin of accountable monetary companies.
We have fun this necessary new contribution to making sure the well being of the microfinance trade and congratulate the folks and organizations throughout the trade who labored collectively to allow the certification program to start. We look ahead to working with all to advance accountable, client-focused microfinance.
Learn the total Microfinance CEO Working Group assertion right here.
The Microfinance CEO Working Group is a collaborative effort by the leaders of Accion, FINCA, Freedom from Starvation, Grameen Basis USA, Alternative Worldwide, Professional Mujer, VisionFund Worldwide, and Ladies’s World Banking. Mary Ellen Iskenderian and Rupert Scofield, respectively the CEOs of Ladies’s World Banking and FINCA Worldwide, function the group’s founding co-chairs.
