Hello all, I want some assist with wording. I took over as supervisor of a staff early final spring. The staff was very brief staffed resulting in stress among the many staff. Early summer time, a excessive performer requested about getting a increase. He made his case, and I took it to my supervisor & HR. They did a evaluation and we have been in a position to bump up the entire staff, plus providing a retention bonus.
Some backstory on this function – it’s a very entry stage function, and excessive turnover is predicted. We pay greater than the trade common, for a significantly better high quality of life. However the commerce off with that’s with out these larger stress job duties, there’s much less room for progress and solely a lot the job goes to pay. Finally, folks transfer to completely different departments or completely different corporations. On top of that, this can be a function that requires licensure with the state – we offer the coaching, but it surely’s a job requirement and if you happen to don’t get the license inside a 12 months you legally can’t work on this place. It’s fairly widespread for us to finish up hiring for these with out this license – the job is simply too entry stage for these with expertise, although generally we do get skilled workers who just like the stress free setting.
Whereas we have been at all times actively hiring, we began getting a flood of purposes within the fall and we’re lastly absolutely staffed (probably overstaffed!) with a very nice staff. This was my first time giving out efficiency critiques and I actually needed to acknowledge the staff that I had. I believe I gave virtually everybody an exceeds expectations, with the bottom advantage increase 4% and the very best 6%.
A few month later, I’ve had 3 workers ask for a increase. I want I may give it to them! I’ve already requested my supervisor and HR, however contemplating the mid-year raises they gave final summer time, the advantage will increase we simply did, and the truth that we already pay greater than most comparable corporations in our space, this time they’ve denied the requests.
One of many workers has been right here lower than 90 days, and got here in with out expertise or the license. They’re doing nice within the function, however nonetheless within the coaching course for the license and have requested for greater than skilled, licensed workers within the function. The second worker has been right here slightly below a 12 months – got here in with out the license as properly (which they did simply obtain) however was in any other case very productive (most likely the most efficient member of the staff on the time of critiques, and I gave them the next increase). This worker has additionally made it very clear they’re leaving in the course of this 12 months (shifting for household). The third worker has been right here about 6 months – additionally got here in with out expertise or a license (simply acquired this additionally), but in addition did rather well within the function and acquired a rise on the upper finish.
Each the final 2 workers additionally scored themselves fairly low within the self evaluation, however are referencing their present (2024) efficiency to justify their request. If it was later within the 12 months I might need had higher luck, however once they’re asking barely a month after the earlier efficiency evaluation/advantage improve, administration turned me down. Any wording on methods to clarify this to the workers when I’ve to inform them I can’t improve their pay proper now? I’ve been fortunate and that is most likely the primary really troublesome dialog I’m going to have as a supervisor.
