A few of the first house owners of Apple’s iPhone 15 Professional and Professional Max are complaining that the brand new units get too sizzling throughout use or whereas charging, a possible setback for the corporate’s flagship product.
The gripes have unfold throughout Apple on-line boards and social media networks, together with Reddit and X. Prospects say that the again or aspect of the telephone turns into sizzling to the contact whereas gaming or when conducting a telephone name or FaceTime video chat. For some customers, the difficulty is extra outstanding whereas the system is plugged in to cost.
Apple technical help staffers have been fielding calls in regards to the concern as effectively. They’ve referred prospects to an outdated help article on find out how to deal with an iPhone that feels too sizzling or chilly. The discover says overheating may happen when utilizing intensive apps, charging or organising a brand new system for the primary time.
A consultant for Cupertino, California-based Apple didn’t reply to a request for remark.
The iPhone accounts for about half of Apple’s income, and new fashions are carefully scrutinized for any potential flaws. Typically issues crop up that should be addressed by Apple — with software program updates or different fixes — however typically the considerations fade on their very own.
Apple additionally has a rigorous testing course of in place that’s meant to catch any pitfalls earlier than the iPhone goes into mass manufacturing.
Having units get heat isn’t an uncommon phenomenon, particularly given the supercharged processors that energy trendy devices. The query this time is whether or not the warmth drawback persists and goes past what customers suppose is suitable.
The problem might be precipitated or compounded by the iPhone setup course of. When customers get a brand new telephone, re-downloading all of their apps, knowledge and images from iCloud is usually a lengthy and processor-intensive process. Some customers say they consider the difficulty is also triggered by sure apps working within the background, akin to Instagram or Uber.
A number of folks have posted movies of them checking the telephone’s temperature with a thermometer. “iPhone 15 Professional Max will get actually sizzling simply,” in accordance with one put up. “I’m simply looking social media, and it’s burning up.” One other mentioned that the system acquired sizzling sufficient to be felt by way of a carrying case.
But it surely’s not a common concern. Different iPhone 15 Professional house owners have mentioned they aren’t experiencing the issue or that the warmth is consistent with prior fashions. For some prospects, placing the iPhone in a case at the very least stopped the system from feeling sizzling to the contact.
One consumer complained that the iPhone 15 Professional Max acquired sizzling sufficient to change off throughout a name after which took a couple of minutes to come back again on. Apple’s units do often shut themselves off after they overheat or are uncovered to the solar for too lengthy.
The iPhone 15 Professional and Professional Max embrace a brand new A17 chip with a extra highly effective graphics engine. That part, which is supposed to assist enhance gaming efficiency, might be a contributing issue. The newest iPhone fashions even have a titanium body, a change from the chrome steel design used since 2017.
The problem comes on the heels of consumers complaining in regards to the FineWoven materials used within the newest iPhone 15 instances. That cloth, which replaces leather-based as a part of Apple’s surroundings push, is liable to scratches and will get soiled extra simply, some prospects have mentioned.
